HGNICE Frequently Asked Questions

Yes, HGNICE is completely safe. We ensure your security through:

• Bank-grade SSL encryption
• Secure payment gateways
• Strict verification processes
• Encrypted user data
• Regular security audits

All transactions are protected and monitored 24/7 for suspicious activity.

Follow these steps to withdraw your winnings:

1. Go to Wallet section
2. Click 'Withdraw'
3. Enter amount (minimum ₹100)
4. Select payment method:
   • UPI (instant)
   • Bank Transfer (24 hours)
5. Complete verification if required
6. Receive money in your account

Note: First-time withdrawals require KYC verification.

Withdrawal processing times:

• UPI: Instant to 30 minutes
• Bank Transfer: Up to 24 hours
• First withdrawal: Additional time for KYC

Most withdrawals are processed instantly during business hours.

If you're having trouble logging in, try these steps:

1. Check your internet connection
2. Verify you're using the correct mobile number
3. Try resetting your password
4. Clear app cache and data
5. Update to the latest app version
6. Contact support if issue persists

For immediate assistance, reach out to our 24/7 support team.

Minimum requirements for HGNICE:

Android:

• Android 6.0 or higher
• 2GB RAM minimum
• 100MB free space

iOS:

• iOS 12.0 or higher
• iPhone 6s or newer
• 100MB free space

Active internet connection required for all features.

Earning with referral codes is easy:

For Referrers:

1. Go to Profile > Refer & Earn
2. Find your unique referral code
3. Share with friends
4. Earn ₹50 when they deposit

For New Users:

1. Enter referral code during signup
2. Make first deposit (min ₹100)
3. Get ₹25 welcome bonus

No limit on number of referrals you can make!